How to Shop on TRUVAI SELECT
Shopping for authentic, curated European products in Bangladesh is seamless with TRUVAI SELECT. Whether you are purchasing ready-stock items or placing a special pre-order directly from European retailers, follow this simple guide to complete your purchase with confidence.
Discover & Browse
Browse through our curated categories, including Fashion, Bags & Travel, Watches, Jewellery, Beauty, Home & Living, and Lifestyle. Use our filtering options to view items by brand, category, or availability:
- Ready Stock. Products available immediately in Bangladesh for fast local dispatch.
- Pre-Order / Sourced Finds. Unique or limited items sourced directly from European retailers upon order.
Review Product Details
Click on any item to view complete details, including:
- Product specifications, materials, and care instructions.
- Sizing charts, where applicable.
- Estimated delivery timeline (Ready Stock vs. European Import).
- Specific return eligibility or pre-order terms.
Add to Cart or Book Direct
Select your desired size, colour, or quantity, then click Add to Bag or Pre-Book Now.
When you are ready, click the shopping bag icon at the top right of the page and select Checkout to proceed.
Provide Delivery Information
Enter your delivery address and primary contact details carefully:
- Full name & delivery address. Include flat or house number, street name, area, and city.
- Active mobile number. Our delivery partners will use this number to coordinate delivery.
Select Payment Method & Place Order
Choose your preferred payment option:
- Mobile Financial Services (MFS). bKash, Nagad, Rocket.
- Credit / debit cards. Visa, Mastercard, AMEX.
- Bank transfer. Direct account transfer for high-value purchases.
- Cash on Delivery (COD) / advance booking. Available for select ready-stock items or partial-deposit pre-orders as specified at checkout.
Review your order summary and click Place Order. You will receive an instant order confirmation via SMS and email containing your unique Order ID.
Order Sourcing & Tracking
- For ready stock. Your order is packed and dispatched from our local facility within 24 to 48 hours.
- For pre-orders. Our procurement team immediately sources your item through our verified European retail partners, routes it through international shipping, and manages customs procedures in Bangladesh.
You will receive regular tracking updates via SMS or WhatsApp as your order progresses.
Safe Delivery & Unboxing
Your parcel will be delivered directly to your provided address. Please check the parcel on arrival and open it promptly, so that anything missing, damaged, or not as described can be reported to us straight away.
Need a hand with your order?
Message us on WhatsApp for help with sizing, sourcing timelines, payment options, or anything else. You can also request a specific product through Truvai Finds.